Frequently Asked Questions

Romfuns FAQ — All your questions answered here

From registration and login to payments, bonuses, and betting rules — everything you need, all in one place.

50+ FAQ Last updated: July 2026 24/7 Support

Tip: Search for "bonus", "payment", or "registration"

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Account & Registration

On the Registration Page, Enter your mobile number, password, and referral code (if you have one). Once your OTP is verified, your account will be active. The entire process takes just 2 minutes.

Yes. To open an account on Romfuns, you must be at least 18 years old Minors are strictly prohibited from registering.

No. Only one account is allowed per mobile number. If multiple accounts are detected, all bonuses will be forfeited and the accounts may be closed.

Login page Click the "Forgot Password?" link. An OTP will be sent to your mobile number. Once verified, you can set a new password.

Entering the wrong password too many times will temporarily lock your account. Email support@romfuns.im or contact us via live chat. Once your identity is verified, your account will be unlocked within 30 minutes.

After logging in, you can update your name, email, and profile picture from "Profile Settings". To change your mobile number, please contact support.

Payments & Transactions

The following methods are currently supported:
  • bKash — Most popular, instant
  • Nagad — Fast & easy
  • Rocket — Dutch-Bangla Mobile Banking
  • USDT (TRC-20) — Cryptocurrency
To learn more, Payment Page View.

Minimum deposit of just ৳300. You can start betting even on a small budget. For USDT, the minimum is 10 USDT.

For bKash and Nagad, it typically takes 5–15 minutes Funds are credited within minutes. During peak hours, it may take up to 1 hour. USDT withdrawals are processed in 15–30 minutes.

Wait 5–10 minutes first. If the issue persists, email support@romfuns.im with your transaction ID and a screenshot. It will be resolved within 24 hours.

Minimum Withdrawal ৳500. Daily withdrawals are capped at ৳5,00,000. VIP members enjoy a higher limit.

Bonuses & Promotions

Upon registration, Your welcome bonus will be credited automatically when you make your first deposit. Bonus amount and terms Terms & Conditions Details are available on the page.

No, not directly. To withdraw bonus funds, you must first meet the applicable rollover requirements. For example, you may need to wager the bonus amount 5 times before a withdrawal is allowed. For full terms, here View.

Share your referral code with a friend. When they register using that code and make their first deposit, both of you will receive a bonus. You can find your referral code in the Profile section of your account.

Romfuns regularly runs promotions, including:
  • Weekly Reload Bonus
  • Live Betting Cashback
  • Special Match Free Bet
  • Lottery & Spin Offers
After logging in, head to the "Promotions" section to see all available offers.

Betting & Sports

Romfuns offers betting on 20+ sports including cricket, football, tennis, badminton, basketball, kabaddi, e-sports, and more. For the full list, Sports page available.

Yes, Romfuns supports in-play (live) betting. Odds update in real time, with new betting opportunities opening up every moment of the match. Match Odds Page Watch live matches.

Once a bet is confirmed, it generally cannot be cancelled. However, in some cases you may be able to edit your bet before the match starts. For details, Sports Betting page Find out.

Romfuns uses decimal odds. For example, odds of 1.85 mean a ৳100 bet returns ৳185 if you win (your original ৳100 + ৳85 profit). Detailed guide to betting tips and understanding odds here available.

Mobile App

From the Download Page, Download the APK directly. The app is available for both Android and iOS.

To install an APK on Android, you need to enable "Unknown Sources" or "Install Unknown Apps" in your settings. Go to Settings > Security > Unknown Sources to turn it on. Detailed guide Download page available.

When a new update is available, you'll receive an automatic notification when you open the app. Alternatively, From the Download Page, Download and reinstall the latest version of the APK.

Security & Privacy

Yes. Romfuns uses 256-bit SSL encryption to keep your personal information and transaction data fully secure. For more details, Privacy Policy Read.

No Romfuns staff or representative will ever ask for your password. If anyone does, it's a scam — do not share any information and report it immediately to support@romfuns.im.

Romfuns is committed to responsible gaming. You can set daily and weekly limits whenever you like. For a full guide, Responsible Gaming page available.

Email support@romfuns.im to request account closure. Your identity will be verified for security purposes. If you have a withdrawable balance, please withdraw it before closing your account.
Still have questions?

If you couldn't find your answer above, reach out to our support team. We're always ready to help in Bangla.

Support

Contact Us

If you can't find what you're looking for in the FAQ, reach out to us directly through any of the options below.

Email Support

Support@romfuns.im
Responses are usually sent within 2–4 hours.

Live Chat

Click the chat button at the bottom right of the site.
Get support in Bengali, 24/7.

App Support

Submit a support ticket directly from the app.
Download the App

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Join Romfuns and start betting

Register in just 2 minutes. Get a 100% welcome bonus, instant deposits, and full support in Bangla.

When you register with us, you'll receive our Terms & Conditions and Privacy Policyyou are agreeing to our terms. 18+ only.

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